NERO

The POS + CRM system your business needs

Comprehensive Point of Sale (POS) and CRM system for retail businesses, with multi-location management, employee control and real-time inventory.

NERO is a complete business management platform that integrates an administrative CRM with a Point of Sale system optimized for tablets. Designed for businesses with multiple locations, it allows you to manage employees, customers, products, services, inventory and appointments from a single centralized solution.

Multi-location

Manage multiple locations from a single control panel, with independent inventories, inter-store transfers and consolidated reports.

Offline Mode

The POS works without internet connection, storing sales locally and automatically syncing them when connectivity is restored.

Legal Compliance

Work time tracking system compliant with Spanish labor law, with clock-in/out control, hour types and complete modification audit trail.

Everything you need in one place

NERO combines the power of an enterprise CRM with the agility of a modern point of sale. From customer management to inventory control, everything is connected and synchronized in real time.

Centralized Control Panel

Complete dashboard with real-time metrics, low stock alerts, daily appointments and sales by period. Manage locations, employees with roles and permissions, and access detailed performance reports.

NERO control panel

CRM with Loyalty System

Manage customers with automatic loyalty level system (Bronze, Silver, Gold, Platinum). Complete visit history, multi-channel communication preferences and pet management for pet-friendly service businesses.

Customer management

Real-Time Stock

Inventory control by location with automatic low stock alerts. Inter-store transfer system, movement history with 7 different types and automatic inventory valuation.

Inventory control

Tablet-Optimized POS

Touch interface designed for iPad in landscape mode. PIN login for employees, visual cart with automatic calculations, appointment management and ticket generation. Works offline with automatic sync.

Tablet point of sale

Interactive Calendar

Calendar with daily, weekly and monthly views. Real-time availability verification, appointment status management, employee assignment and automatic duration calculation based on selected services.

Appointment system

Smart Time Tracking

NERO includes an employee portal for work time tracking compliant with Spanish regulations. Clock-in/out control, work hour types and complete audit of all modifications.

Digital Time Tracking

Employees can clock in and out from any device. Recording of work mode (on-site or remote) and hour types (regular, overtime, complementary) according to Spanish Royal Decree.

Time tracking

Complete Change History

Every modification to time records is logged with date, responsible user and reason for change. Employee disagreement management and data export for inspections.

Change audit

Dynamic Pricing Catalog

Define services with prices that vary based on pet size or other variables. Assign specialized employees with skill levels and specific rates. Configurable preparation and cleanup times.

Service catalog

Advanced Product Management

Product catalog with hierarchical categories, tag system and integrated supplier management. Automatic profit margin calculation and stock control by location.

Product management

Transform your business management

NERO is the comprehensive solution you need to modernize your retail business. With a powerful CRM, a tablet-first POS and employee control compliant with labor law, you will have everything under control from anywhere.